Macdonald Botley Park Hotel & Spa, Durley

The hotel offers a lovely stay with clean, spacious rooms and luxurious touches. I appreciated the welcoming reception and friendly staff, especially their accommodation for families. However, the dining experience had its ups and downs, especially with some service delays and the breakfast not being as expected. Also, the atmosphere in the sports bar was lacking, which detracted from the overall experience.

I stayed at this hotel during our family trip to Paultons Park, and while the location is great for that, the overall experience was a bit of a mixed bag. The spacious rooms were a plus, and the pool facilities were well-suited for families. However, the dining options were quite disappointing and overpriced for what you get, and the service at times felt overwhelmed. Overall, it was decent for a family stay, but improvements are definitely needed.

We chose this hotel for a New Year's getaway, and while the location and room were decent, the overall experience was marred by poor communication about spa access and dining options. The staff was friendly, but the dining experience on New Year's Eve was not what we expected. The breakfast the next morning was good, and the massages were a positive highlight, but we left feeling disappointed with the stay overall.

The hotel experience had its ups and downs. The rooms were mostly clean and spacious, very comfortable, which is a significant plus. However, I found the dining options far too pricey, and the service could use improvement, particularly with food orders. The leisure facilities were decent but not quite what I expected from a spa hotel.

I had a mixed experience at this hotel during our spa day. While the spa treatments were fantastic and the staff was generally friendly, the overall organization and certain amenities fell short of expectations. The issues with dining, particularly during our afternoon tea, were quite disappointing, and the presentation and quality did not meet a 4-star standard. The facilities are decent, but they could use some updates.